Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep your login secure. This policy explains what we gather, how we use it, and the choices you have around your personal information.

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bdjeli How We Handle Your Account Information
DATA PRACTICES

How We Protect Your Information

We use SSL encryption for all pages where you log in, deposit or withdraw. Account passwords are hashed and wallet transaction details are only visible to you and the payment provider. Our systems log access attempts and flag unusual activity so we can investigate before funds move. These practices are part of how we keep your data secure and your transactions verifiable.

Collection Purpose

We collect your name, mobile number, date of birth and wallet account numbers when you register. We use this information to verify your identity during withdrawals, prevent multiple accounts under the same details, and comply with financial record-keeping rules in…

Cookies and Tracking

Our site uses cookies to keep you logged in, remember your language preference and track which games you open so we can show relevant recommendations.

Third-Party Sharing

We share transaction details with bKash, Nagad and Rocket to complete your deposits and withdrawals. We do not sell your data to advertisers.

Your Rights

You can request a copy of the data we hold, ask us to correct errors in your account details, or delete your account by contacting support.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, update your contact preferences, or ask a question about how we handle your account data, our support team can walk you through the process. We respond to data requests within a reasonable timeframe and verify your identity before sharing account details.

Live Chat Open the chat widget in your account dashboard or on the site footer. Our team will verify your account and answer privacy questions in real time, including how to request a data export or update your mobile number.
Email Support Send your data request or privacy question to our support email address. Include your registered mobile number so we can match your account. We reply with next steps and any documents you requested once identity is confirmed.
Account Settings Log in and visit your account settings to update your contact preferences, review linked wallet numbers for bKash, Nagad and Rocket, and see recent login history. You can disable marketing messages or adjust notification settings directly from this panel.

Privacy Policy Questions

We collect your full name, mobile number, date of birth and your bKash, Nagad or Rocket account number. We use these details to verify your identity during withdrawals and prevent duplicate accounts under the same information.

We record deposit and withdrawal amounts, timestamps and wallet account numbers to process your payments, resolve disputes and meet financial record-keeping requirements. We share transaction details with your chosen payment provider to complete the transfer but do not sell this data.

Yes. Contact our support team via live chat or email, verify your identity with your registered mobile number, and we will send you a copy of your account information including registration details, transaction history and recent login records.

We share transaction details with bKash, Nagad and Rocket to process your deposits and withdrawals. If a regulator or court in an applicable jurisdiction requests account records, we provide what local law requires. We do not sell your data to advertisers.

We retain your account information as long as your account is active and for a period after closure as required by financial record-keeping rules. You can request deletion of your account by contacting support, and we will process it after any required retention period expires.

Log in to your account, open the settings panel, and update your mobile number, email address or notification preferences directly. To disable marketing messages or adjust cookie settings, use the toggles in the same panel or contact support for help.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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